Shipping Policy
Order Processing

All orders for in-stock items are processed within 1–2 business days (excluding weekends and holidays) after your order confirmation email is received.

Once your order ships, you’ll receive a shipping confirmation email with tracking information.

Please note: processing time is separate from shipping time.

Shipping Rates & Delivery Times

Free Shipping:

  • Free standard shipping on orders over $60
  • All subscription orders ship free via standard shipping

Standard Shipping: Up to $7.49

Estimated delivery: 4–10 business days

Expedited Shipping: $20

Estimated delivery: 2–3 business days after processing

Shipping timelines begin after processing is completed.

Important Notes
  • Carrier delays are outside of our control
  • High-volume periods may cause delays
Orders Outside the US

We do not ship outside the US.

Shop internationally via:

  • iHerb.com
  • healf.com (UK only)
Order Changes, Cancellations & Edits

Order Cancellations: Contact us immediately. Orders cannot be canceled once processed or shipped.

Order Edits:

  • Shipping address
  • Items or quantities
  • Shipping method

Orders cannot be edited after placement.

Non-Receipt Policy
  • Alternative address may be required after repeated claims
  • Only one refund/reshipment per 6 months
Returns & Exchanges

Consumables: No returns or exchanges.

Merchandise: Final sale only.

100% Satisfaction Guarantee

Request refund/replacement within 30 days.

  • One-time refund for dissatisfaction
  • Large orders may receive partial refunds
  • Frequent requests may be limited